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Body First Scheduling and Cancellation Policies

Body First Privacy Policy

Body First Gift Certificate Terms and Conditions

Guest, Member, and Facility Policies

The following are the Body First  Facility Policies and Rules, which have been established to ensure maximum enjoyment and usage of the facilities by all its members and guests. The Policies and Rules are subject to change without notice and interpretation by Body First Management. All members, their guests, and others that use the facility do so at their own risk.  Body First LLC  is not responsible for any athletic or other injuries sustained while using the facilities.

Non member and Guest Policies

Body First Services for non-members

  • Payment of services

    Payment of services is required at time of service for massage therapy, personal training, tennis lessons, day passes and court fees

    Non-members may not “charge to their account”.

  • Access of services

    Membership is not required to enjoy Body First.

    Non-members can schedule and receive any of our services, including massage therapy, personal training, and tennis lessons, with limitations.

Non Member Facility Use

  • Access to the facility

    Membership is not required to enjoy Body First.

    Non-members must sign in and pay all Day Pass and court fees prior to accessing the facility, including the locker room.

  • Tennis Court Use for non-members

    • Court Fees: Non-members must pay court fees in addition to any Day Pass
    • Court Privileges: non-members can reserve a court day of only.
    • All court fees and day passes must be purchased prior to the use of the court.

  • Day Passes

    • Day Passes are available for purchase by nonmembers.
    • Nonmembers do not have to be accompanied by a member.
    • Day Pass purchase allows non-members to workout at Body First.
    • Includes use of Cardio equipment, weight room, and many of our Yoga and Fitness classes.

  • Payment of Day Passes and Court Fees

    • Day Pass and court fees must be paid prior to accessing the facility, including the locker room.

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Tennis Policies

Tennis Court Policies

  • General Tennis Policies

    • Abide by U.S.T.A. “Code of Conduct.” This means do not bang balls, throw your racquet, use improper language, or yell or scream constantly.
    • Members wanting to play should be considerate of other players and not attempt to occupy the court until the other players’ time is expired, and the point in progress is finished.
    • The Tennis Center Courts are for playing games or rallying. Teaching is done by club staff and approved independent tennis instructors only, with the exception of family members teaching their family.
    • Members may use ball hoppers provided: the teaching staff does not need them: that all balls, hoppers, and carts are cleared from the court at the end of the play, and use of balls does not interfere with the neighboring court’s enjoyment of the game.
    • Guests may use the club in accordance with the Guest Fee/Court Fee/Lesson Fee Schedules and must follow all club rules

  • Tennis Court Reservation Policies

    • Reservations are based on availability.
    • Court demand may limit maximum use to one session per individual and two sessions per day per family.
      Reservations will be limited to a maximum of 90 minutes.
    • Additional court time will be on an availability basis and at the discretion of the Body First Staff. When reserving a court, you may only reserve for your party.
    • Players who do not claim their reserved court within 15 minutes will forfeit the reservation, and the court will be available on a first-come, first-serve basis.
    • Lessons are not considered court reservations. Late lesson cancellations shall warrant an automatic charge for the lesson.

  • Tennis Court Cancellation Policies

    • Court times should be canceled at least twelve hours in advance on the day of play to allow for re-booking.
    • Body First reserves the right to charge a $10 cancellation fee for any court not canceled 12 hours before court time.
    • Body First reserves the right to revoke reservation privileges for repeat late cancellation offenders.

  • Ball Machine Policy

    • Ball Machine may only be used on designated courts during non-prime time hours.
    • Ball machine uses must be courteous of players on other courts
    • After ball machine use all ball must be picked up and ball machine returned to proper storage area.

Tennis League Policies

  • GeneralLeague Policies

    • Members may not organize informal or formal tennis leagues, tournaments, or programs.
    • You MUST be a Body First member in good standing to play in a Body First league. If a league does not have enough players, the league coordinator or volunteer league coordinator may receive permission to add a nonmember to Body First’s league.
    • Nonmembers must pay all league fees prior to play.
    • Body First retains sole discretion to determine whether a member or guest is engaged in organizing or participating in in-House  league play.

  • BODY FIRST SOCIAL LEAGUES

    Social League Format- with volunteer league coordinator

    Social Leagues are for members to play in a social environment. Each social league determines its own format and how competitive it is to be.  Social Leagues are not required to follow specific league format or rules. But are encouraged to follow the USTA’s THE CODE regarding court etiquette and rules of play.

     Social League General Guidelines

    • Have Fun!
    • Participants s are encouraged to follow the USTA’s THE CODE for court etiquette and rules of play.
    • Participants agree to attempt to find their own sub if they are unable to play.
    • Participants agree to allow Body First to share their contact information (including but not limited to phone numbers and emails) to other league members for other league players being able to obtain subs. 
    • League participants agree to welcome new players as possible subs or participants that are of similar ability.

     In-House League Fees

    Social league fees include all court fees, facility use, and administrative costs.  Leagues are to be paid upfront or billed in their entirety to their account.  There is not a pay as you go option for leagues. At the beginning of each session, participants will be charged League fees for that session.  League schedules must be turned in prior to the first day of the session in order to be able to charge members. 

    • Legacy Member: $0 times the # of times scheduled to play
    • Sports Members: $4 times the # of times scheduled to play
    • Basic Membership: $8 times the # of times scheduled to play
    • Non-Member: $15: times the # of times scheduled to play

     Ex: Tina Tennis (a sports member)  is scheduled to play 8 times during the January/February session. She would be charged $32 ($4X8). Tina can’t play one day and finds a sub (a nonmember), who sub will only need to purchase a day pass and Tina’s league fees cover the sub’s league fee. 

    Balls for Social Leagues

    Players are responsible for providing their own balls.  Body First can offer the storage of league balls.  Players may also choose to check out a ball hopper, but players are requested not to take balls from teaching carts.

     In-House League Substitutes

    A substitute is defined as anyone not listed to play on the submitted league schedule on a given day and will be playing for a scheduled player who has paid League fees. Simply calling oneself a substitute does waive your league fees if you are scheduled to play.

    If a player cannot play, it is their responsibility to find a substitute and inform the league captain of who their substitute is.  A players league fees that they pay at the beginning of the session will not be refunded when a player pays. 

     

    Social League-League Captain

    League captains are part of the magic that makes social leagues possible.   Each league shall choose a league captain that will be responsible for

    • coordinating a league schedule with league players.
    • Submitting League Schedule before the first day of the session to Body First for scheduling and billing purposes.
    • Helps maintain a list of-of possible subs to help players find a possible sub.

    Social League- Non-Members

    All non-members must check in and pay for a day pass at the front desk before they go out on the court. Non Members are invited to participate as part of Social leagues, however, members will be given priority for subbing for leagues and enrollment for league play.  Non-members must pay league fees at the start of each session.  Non-members that are subbing for another player will not have to pay for an additional league fee for the day they are subbing but will be responsible for paying for a day pass.

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General Policies

Conduct and Behavior

  • Proper Conduct

    At Body First we strive to uphold a safe, fun, family-oriented environment. As such, we expect proper, respectful conduct on the premises at all times. We do not permit disrespectful conduct toward our members, guests, employees, vendors, or property including, including but not limited to vulgar, profane, indecent, offensive, violent, hostile, aggressive, threatening, harassing, stalking, fraudulent, or other inappropriate conduct or communications.

  • Proper Attire

    Members and guest are required to wear proper attire for the activity they are engaged in. Shirts are to be worn during all workouts. Shoes are required in the weight room and while using cardio equipment.

  • Weapons

    Weapons are not allowed on Body First premises.

  • Solicitation

    Unless expressly authorized by Body First LLC, you may not solicit-whether in person or in writing-any members, guests, or staff members on the premises or during off-premises events, including but not limited to solicitations for political or religious purposes, media interviews, business opportunities, or competitive products or services

  • Locker room conduct and behavior

    Proper etiquette is required in our locker rooms. You may not spit, sleep, or engage in any sexual conduct in our locker rooms. You may not shave in, or use in the nude, the sauna, spa, or steam room. You may not work out or wear rubber suits or excessive clothing in the sauna or steam room. It would help if you disposed of towels in the designated container. You may not use an electronic device equipped with a camera in our locker rooms. Our family locker room is for entry and use by a parent, legal guardian, or responsible adult (such as a nanny, au pair, or grandparent) with his or her opposite-sex small children only.

Hygiene, Health and Safety

  • Practice of Proper Sanitation Practices

    At Body First we strive to uphold a safe, fun, family-oriented environment. As such, we expect proper, respectful conduct on the premises at all times. We do not permit disrespectful conduct toward our members, guests, employees , vendors or property including, including but not limited to vulgar, profane, indecent, offensive, violent, hostile, aggressive, threatening, harassing, stalking, fraudulent, or other inappropriate conduct or communications.

  • Smoking and Vaping

    Smoking and vaping are not allowed on Body First property.

Electronic Devices, Wi-Fi and Internet policy

Electronic Devices

  • Cell phone and other mobile devices

    Cellular phones and other mobile devices may not be used in photographic or video mode in any locker room, rest room, sauna, steam room, Body First massage or treatment rooms, or other private area of the center.
    Refrain from taking any calls in any locker room, restroom, sauna, or service rooms. Please use common courtesy when using mobile devices in other areas of the center.

  • Cell phone and other mobile devices

    Cellular phones and other mobile devices may not be used in photographic or video mode in any locker room, restroom, sauna, steam room, Body First massage or treatment rooms, or another private area of the center.
    Refrain from taking any calls in any locker room, restroom, sauna, or service rooms. Please use common courtesy when using mobile devices in other areas of the center.

  • Photography and video

    Photography and recording of video on the premises is not allowed without the advance approval of Body First. Personal photography is allowed in public areas of the facility only

  • You must have consent to photograph/record any other member, guest, or team member. Parents wishing to photograph/record their child during junior activities must not include other children in the recording or obtain consent from the parent to the minor child.

Social Media and Internet

  • Body First Photography and video for social media purposes

    Body First allows certain staff to take images of members and guests for social media purposes, including participants in group fitness BootCamp classes, Body First events, and clinics.
    If you do not wish to have images taken by Body First, please let the staff member know to opt-out. By your continued use of Body FIrst’s premises and services, including participation in the class, you irrevocably consent to and grant Body First the exclusive, worldwide, perpetual, royalty-free, and otherwise unlimited right to use, copy, modify, distribute, publicly display and perform, publish, transmit, remove, retain, and re-purpose the images for any purpose in any media or form of communication, without additional consent and without compensation, including but not limited to Body First’s commercial and promotional use on its corporate or employee social media sites.

  • Body First Wi-Fi and internet services

    Body FIrst provide complimentary Wi-Fi for its members. By accessing the wireless network or internet service at Body FIrst, you agree not to use these Body First services to transmit any material that violates any applicable laws, rules, or regulations or to defame, harm or threaten or attempt to harm other persons, businesses, or other entities.
    You also agree not to use our wireless network to transmit any material that infringes any copyright, trademark, patent, trade secret, or other third party’s proprietary rights. You agree not to violate our wireless network’s security or integrity or to use our network to violate the security or integrity of any other network. Any such acts may result in criminal and civil liabilities to you. Use of this wireless connection is entirely at your risk, and Body First LLC. disclaims all liability for loss of confidential information or damages resulting from that loss.
    We make no promises, representations, or warranties of any kind concerning the suitability or security of this service and specifically disclaim all warranties of fitness for a particular purpose of security. The wireless service is provided “As-Is.” You will remain connected to the Body First wireless network until you disconnect and will automatically upon entry into the Body First wireless network radius. By using the wireless service, you agree to indemnify us, our officers and agents against all claims, demands, losses, damages, costs, and expenses made against or incurred, suffered, or sustained arising out of your use of the wireless service and agree that in no event will we be liable for any damages, including but not limited to any direct, indirect, incidental, special or consequential damages arising out of or in connection with your use of or inability to use the wireless service. We may block access or terminate the wireless service at any time and for any reason and assume no liability for doing so. We may record information about your usage of our network and may use or disclose such information when appropriate to comply with the law or to protect the rights, property, or safety of Body First LLC.

Fitness Policies

Fitness Areas Policies

  • General Weight Room Policies

    • Be courteous to all other members
    • Food and Drink are not allowed in weight room except for water containers.
    • Music in the weight rooms is “for your ears only.” No radios or tape systems are permitted except the “walkman” or “iPod” type.
    • Put free weights back in their proper place after use. It is essential to remove very heavy plates from machines when you are finished.
    • Please wipe down all benches and machines after use.
    • Do not drop or slam weights.
    • Please allow other members to “work in.” Do not tie up machines with multiple sets if others wish to use the same equipment.
    • Please report defective equipment to staff.
    • Outside trainers are not allowed

  • Cardiovascular equipment usage procedures

    • Cardio equipment is on a first-come, first-serve basis. We ask that you please limit use to 30 minutes, while people are waiting.
    • Please wipe down cardio equipment after use.

Training Policies

  • General Fitness Training Policies

    • Outside trainers are not allowed
    • Memberhsip is not required to train with a Body First personal trainer.
    • Before training at Body First, clients must complete a fitness evaluation with a trainer.
    • Clients must notify their trainer at least 24 hours in advance to reschedule an appointment. If the client fails to do this, the session will be forfeited. If a client no-shows, he/she will still be charged for that session.